Whilst we weren't at INBOUND 2025 in San Francisco, the reverberations from HubSpot's biggest product announcement ever are being felt across the entire business landscape. With over 200 new features launched, HubSpot has fundamentally redefined what it means to grow a business in the AI era.
Are you keeping up with the ever-increasing expectations of today's customers? In this digital age, businesses are witnessing a profound shift in customer behaviour, demanding a corresponding evolution in strategy. As the customer journey undergoes continuous transformation, it's crucial for businesses to adapt their approach to stay relevant and effectively connect with their target audience.
Imagine you are the manager of a call centre talking to one of your customer support agents.